I am going to break my own rule about not posting about work, because this is just too funny not to share. And it's too ridiculous not to be true.
I received a phonecall today for an application request. The caller spoke Spanish, and the call starts the way that all calls like this one starts. I answer "Good Morning, ______ Apts, May I help you?" The caller, right away: "Se Habla?" (translation: you speak Spanish?) I reply, the same way I always do. "Si, hablo un poco." (Yes, I speak a little.) She proceeds to tell me that she saw our ad in the newspaper and really needs an apartment right away, that her living conditions are bad and she needs a place. I explain that we are currently full, that anyone who applies right now and qualifies will be put on a waiting list. She tells me that she needs a three-bedroom, and how can she get an application? I tell her that she can pick one up in person, or I would be happy to mail her one. She asks me to mail her one, and tells me her name. I ask for her address, and she says her zip code. I say, no, your address. She repeats her zip code. I say, no....I need your address where you receive mail, so I can mail your application. She doesn't understand. I say, "Address. You know, house number, street? Where you get your mail." Then she says..... "I don't get mail. I have no way of getting mail." At this point, I slap my forehead. "Well, if you are unable to get mail, then you need to pick up your application in person." "Ok, thanks. have a good day and God Bless You." Click.
Did I handle that incorrectly? I mean, how does one receive mail if they don't get mail? Am I supposed to address the envelope with her name, slap on a stamp, throw it in the mail box and hope for the best? Fingers crossed, Lady. I hope, hope, HOPE it gets to you!
In relaying this story to Hubby, here's his fabulous reply. "Well....it works for Santa!"